BIKE513 is Cincy's Bike Shop
BIKE513 is Cincy's bike shop. Catering to cyclists in the greater Cincinnati Area since 1978, the service team at BIKE513 works for any and all riders. Novice to veteran - our goal is to ensure a lifetime love of cycling to our community and customers.
Our Core Values
Family Owned and Operated Since '78
BIKE513 has been serving the greater Cincinnati Area since 1978. Founder, Greg Thielmeyer was committed to selling quality bikes while creating life long loyal customers. Geoff, veteran Bike Mechanic, Certified Fit Specialist and son of Greg Thielmeyer took over the family business in 2015. Geoff has continued the vision of providing the highest customer service and innovative bike design. Geoff hand picks his staff to maintain this tradition and stellar customer service. Staff is a collection of bike enthusiast that ride a variety of cycling styles and dedicated to staying current with industry innovations.
Elevated Customer Service
BIKE513 is built around its riders. Our core customer service values are the foundation that provides a confident, quality purchasing experience. Staff have access to a variety of products and inventory to suit the needs of riders regardless of experience level. From novice to veteran rider, we are certain to find the desired riding experience for all our customers. BIKE513 has a broad selection to accommodate the many different riding styles in the greater Cincinnati area and beyond. Road, mountain, trail, family, luxury, BMX and more - we are committed to addressing the needs of most any rider. The team developed at BIKE513 has been selected to maintain the highest quality customer service while continuing to train following the industry's latest innovations. Most importantly, the staff of BIKE513 is here for you, the rider - nurturing a life long love for cycling.
Satisfaction Guarantee
BIKE513 is your cycling advocate. We understand the intricate process of buying a bicycle that is right for every rider. Cincy's bike shop has a 30 day upgrade program allowing our customers to trade up with no additional charge and NO money lost.
*Excludes special orders. Some restrictions may apply, see store for details.
Test Ride
Test it, before you buy it. Every buying experience with BIKE513 involves a basic bike fitting to assure a dialed-in riding experience for all of our customers. Following our fit assessment, is our test ride. We encourage all of our customers to test ride their potential purchase. In addition to our same day test ride, we offer a FREE 24 hour test ride on our pavement bikes. Our Demo Fleet has a selection of Mountain bikes available for CORA's many trail systems. Our demo fee is applicable towards the purchase of a new bike within 30 days.
BIKE513 New Bicycle Service Policies
Standard free service with every bicycle includes:
- Crank adjustment
- Hub adjustment
- Brake adjustments
- Gear adjustments
- Headset adjustments
Bicycles $300.00 to $999.99 = 1 year Basic Tune-ups
Bicycles $1000.00 to $2,999.99 = 2 year Basic Tune-ups
Pavement bicycles $3000+ get LIFETIME Basic Tune-ups, PLUS free labor for installing tires and tubes purchased from BIKE513.
* All off-road bikes over $3000 receive 2 years service only.
* Free Basic Tune-ups applies only to regular priced bicycles. Closeout bicycles are not included and will have service specified with sale price.
* All bikes come with a free basic fit.
* All accessories purchased with a new bike are installed at no charge.
*NOTICE* Free Tune Up Policy Changes Starting 1/1/2022
Starting January 1st 2022 we will be implementing changes to our free bicycle tune up services that come with new bike purchases. The free tune up service will only be available September - February. If you bring your bike in for service during our peak season (March - August) we will perform our basic tune up service at a discounted rate of 25% off. If you are a Cranking Club Premium Member this policy change does not apply to you.
Value and Appreciation Statement
BIKE513 VALUES and APPRECIATES all of our customers. Our legacy guarantees 100% satisfaction with every visit.
We help educate and teach our customers about cycling safety and minor maintenance during bike shop visits.
BIKE513 supports cycling and charity events throughout the year with goods, donations and volunteer services. We have been a part of the cycling community in the greater Cincinnati area since 1978 supporting bicycle advocacy making riding fun, safe and enjoyable.
We competitively price our bicycle parts, accessories and labor providing quality products and professional services to riders at all experience levels.
The BIKE513 team appreciates our customer feedback. We review and actively respond to our feedback pages and emails. Let us know how we are doing!